Privacy Policy

Last updated: 19.03.2026

Rockhouse Râușor (“we”, “our”, “us”) is committed to protecting the privacy and personal data of its visitors and users. This Privacy Policy explains how we collect, use, store, and protect your personal information, as well as your rights regarding such data under applicable data protection laws, including the General Data Protection Regulation (GDPR).

This Privacy Policy applies to all users of our services, including website visitors, registered users, and any other individuals interacting with Rockhouse Râușor services (collectively referred to as “Users” or “you”). It applies to our website and any related services, including subdomains and associated digital platforms (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of our Services immediately.

We may update this Privacy Policy from time to time. Any changes will be published on this page, and continued use of the Services after updates constitutes acceptance of the revised policy.

  1. INFORMATION WE COLLECT

We collect the following categories of information:

Personal Data
We may collect personal information that you voluntarily provide when using our Services, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Address (city, county, postal code, country)
  • Other information necessary for booking or communication purposes

Usage Data
We may automatically collect technical and usage information when you interact with our Services, such as:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Date and time of access
  • Device identifiers and diagnostic data

Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience, analyze traffic, and support essential website functionality. Cookies may be session-based or persistent and may include third-party cookies.

You may control or disable cookies through your browser settings. However, some features of the Services may not function properly if cookies are disabled.

  1. PURPOSE OF PROCESSING DATA

We process personal data for the following purposes:

  • To provide and maintain our Services
  • To manage bookings and user requests
  • To communicate with Users
  • To improve user experience and analyze service performance
  • To ensure security and prevent fraud or misuse
  • To comply with legal obligations
  1. LEGAL BASIS FOR PROCESSING

We process personal data based on one or more of the following legal grounds:

  • Performance of a contract (e.g., accommodation booking)
  • Legal obligations
  • Legitimate interests (e.g., service improvement, security)
  • Consent, where applicable
  1. DATA SHARING AND DISCLOSURE

We do not sell your personal data. However, we may share data with:

  • Service providers assisting in operations (e.g., IT, hosting, analytics)
  • Legal authorities, where required by law
  • Third-party tools such as Google Analytics, used for traffic analysis

All third-party providers are required to process data in accordance with applicable data protection laws.

  1. DATA TRANSFERS

Your data may be transferred and processed outside your country of residence. In such cases, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

  1. DATA SECURITY

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

  1. DATA RETENTION

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

  1. YOUR RIGHTS UNDER GDPR

As a data subject, you have the following rights:

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time (where applicable)

To exercise your rights, please contact us using the details below.

  1. COOKIES POLICY

We use cookies to enhance functionality, analyze traffic, and improve Services. You can manage cookie preferences through your browser settings.

  1. THIRD-PARTY LINKS

Our Services may contain links to external websites. We are not responsible for the content or privacy practices of third-party sites.

  1. CHILDREN’S PRIVACY

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware of such data collection, we will take steps to delete it.

  1. CONTACT

If you have any questions regarding this Privacy Policy or your personal data, you may contact us at:

Email: contact@rockhouse.ro
Phone: +40.740622778

Approved by the management of Rockhouse Râușor on 19.03.2026.